he company Plantronics, a global manufacturer of audio equipment for business and everyday life, announced the implementation of support for WebRTC standard in their products. According to CNews Plantronics, WebRTC can be embedded into browsers application to handle voice and video calls in real time, which makes the browser the main interface of communication and interaction. Today WebRTC supports most popular browsers, used by more than a billion web browsers around the world, as well as operating systems and devices. Companies selected application WebRTC and use virtual machines that support the transmission of audio over USB or Bluetooth, can use products Plantronics during the sessions WebRTC.
«WebRTC – convertible technology that brings the online real-time communication and makes the web browser endpoint systems voice, video and data transmission. Plantronics is participating in the development of WebRTC from the beginning, and we are confident in the great potential of this technology for corporate communication and customer service – said Louvental Bill (Bill Loewenthal), vice president of communications solutions for business Plantronics. – As the first member of this standard, we take a long-term commitment to our customers that our solutions will support standard WebRTC ».
As noted, Plantronics is working closely with partners and service providers to ensure the integration and interoperability of their products with a range of Unified Communications applications and standard WebRTC.
So, now Plantronics headsets are installed together with the decision of the next generation of Unified Communications Circuit, which became the industry’s first enterprise-level solutions based on WebRTC, the Company said. Moreover, today the team of Sales Unify in Santa Cruz using a Plantronics headset for high quality audio across multiple platforms and operating systems platform. Both companies continue to work closely on further integration with Plantronics headsets Circuit.
“Despite the fact that while the WebRTC technology is at the beginning of its formation, Plantronics can already see on the horizon, new solutions for departments to work with clients. It’s only a matter of time when any device with a supported operating system and browser, allows the end user to connect directly to the customer service representative without the need for separation of voice channel, – the company said. – Plantronics believes that consumers and businesses alike will benefit from the use WebRTC-applications. “